Shingles Treatment (Herpes Zoster)
Shingles, also known as herpes zoster, is a painful viral infection caused by reactivation of the varicella-zoster virus (VZV)—the same virus responsible for chickenpox. Anyone who has had chickenpox is at risk of developing shingles later in life, and the condition typically presents as a painful, blistering rash that develops on one side of the face or body. While most patients experience only a single episode of shingles in their lifetime, the varicella-zoster virus can reactivate, particularly during periods of high stress or in those with a weakened immune system. Patients who notice early symptoms of shingles are encouraged to seek prompt evaluation and treatment from board-certified dermatologist Dr. Michele Green.
Because early intervention can significantly shorten the duration and severity of a shingles outbreak, understanding the symptoms, causes, and treatment options for herpes zoster is essential for a smooth recovery. From antiviral medications and pain-relieving analgesics to preventive shingles vaccines, many effective strategies can manage this viral infection and reduce the risk of complications such as postherpetic neuralgia. Patients throughout New York City trust Dr. Michele Green’s expertise for individualized shingles treatment and guidance through every stage of recovery.

Shingles Symptoms
The term “shingles” derives from the Latin word cingulum, meaning “belt,” referring to its characteristic single-stripe rash that wraps around either the left or right side of the body. This distinctive pattern occurs because the shingles rash typically follows a single dermatome — the area of skin supplied by one spinal nerve — so the rash rarely crosses the midline of the body. Sometimes, the rash can occur on the face, leading to herpes zoster ophthalmicus, which can affect the eye and cause vision loss. In those with a weakened immune system, the shingles rash can be more widespread, resembling a chickenpox rash.
Before the rash appears, shingles symptoms can include burning pain, as well as:
- Pain
- Itching
- Tingling
After the rash appears, shingles symptoms typically last two to six weeks and can include:
- Fever
- Headache
- Chills
- Upset Stomach
Shingles Treatment
If you are experiencing shingles symptoms, contact your health care provider within the first 72 hours. Our office is available to answer any questions you may have about shingles treatment.
Several antiviral medications can treat shingles. For pain relief, analgesics — either over-the-counter or prescription-strength — are often recommended and can be used alongside home remedies. For patients experiencing severe pain after the rash clears, Dr. Green may prescribe one of the following, or, in some cases, steroids such as prednisone to reduce inflammation:
- Capsaicin cream, topical patches, or other topical agents
- Anticonvulsants, such as gabapentin (Neurontin) and pregabalin (Lyrica)
- Tricyclic antidepressants, such as amitriptyline and nortriptyline
- Antibiotics (in rare cases)
Antiviral Treatments
Antiviral medication is a common treatment for shingles. These medications can shorten the duration and severity of symptoms and help prevent the severe pain often associated with the varicella-zoster virus. Doctors can prescribe antiviral medicine, which is most effective when taken at the first sign of a shingles rash. Common antiviral drugs include:
- Acyclovir (Zovirax)
- Valacyclovir (Valtrex)
- Famciclovir (Famvir)
Home Remedies
Wet compresses, calamine lotion, and colloidal oatmeal baths can help reduce itching and discomfort during shingles. Numbing agents, such as lidocaine, can also be applied as a lotion, gel, or spray, or used in lidocaine patches to reduce irritation. Reducing stress in your life and routine, or exploring therapies like acupuncture, can also help reduce painful shingles symptoms.
Shingles Vaccine
Two herpes zoster vaccines are licensed and recommended for prevention. The first, commonly known as Shingrix, is the preferred shingles vaccine for people over age 50 who aren’t immunocompromised. A two-dose series of Shingrix is more than 90% effective at preventing shingles and PHN. The second vaccine, Zostavax, is less commonly used but can still be used to prevent shingles in healthy adults age 60 and older.
Side effects for both vaccines are typically mild. Shingrix can cause swelling and muscle pain at the injection site, and in rare cases, muscle aches and fever. Zostavax is a live-virus vaccine so that it may cause a small, chickenpox-like rash around the injection site. The shingles vaccine differs from the varicella vaccine given in childhood to prevent chickenpox; it is intended to prevent later reactivation of the virus.
A shingles vaccine can help anyone with risk factors for shingles. For those 50 or older, a shingles vaccine is strongly recommended in the United States to prevent shingles episodes and complications.
Shingles Risk Factors
Anyone who has had natural chickenpox (varicella-zoster virus) or received a varicella vaccination—such as the chickenpox vaccine—can develop shingles. However, children who are naturally infected with the varicella-zoster virus are far more likely to develop shingles in their lifetime than those who received the varicella vaccine. In the United States, approximately 1 in 3 people will have a shingles episode, and more women than men are affected by herpes zoster.
People who are immunocompromised are at higher risk for both a shingles episode and reactivation of shingles symptoms. Furthermore, those with weakened immune systems and those over age 50 are more likely to experience longer-lasting cases of shingles and severe complications, making it all the more important to seek early treatment for any symptoms. Increased risk factors are common in those with:
- Cancer (particularly leukemia and lymphoma)
- Human Immunodeficiency Virus (HIV)
- Blood marrow or organ transplants
- Immunosuppressive medications
- Autoimmune disorders, such as arthritis, lupus, or Crohn’s disease
Psychological and emotional stress may also contribute to the development of a shingles episode.
Shingles Complications
According to the Centers for Disease Control and Prevention (CDC), the most common complication of shingles is long-term nerve pain, or postherpetic neuralgia (PHN). PHN affects 10 to 18% of people who have shingles, and the risk increases with age: those over 60 are at higher risk for PHN, while those under 40 rarely experience PHN symptoms.
In rare cases, shingles can lead to serious complications such as Ramsay Hunt syndrome or meningitis, which may involve facial paralysis, as well as:
- Vision Loss/Blindness
- Pneumonia
- Hearing Problems
- Bacterial Infection of rash blisters
- Brain Inflammation (encephalitis)
- Disseminated zoster, where the rash affects multiple skin surfaces
If you have severe shingles symptoms, contact your health care provider or a board-certified dermatologist such as Dr. Green.
Postherpetic Neuralgia
Research on the varicella-zoster virus (VZV) is ongoing through the National Institute of Neurological Disorders and Stroke. Still, PHN is thought to result from nerve damage at the site of a shingles rash.
The best approach to PHN is prevention. You can prevent PHN by taking an antiviral medication within the first 72 hours after a shingles rash appears. Over-the-counter pain relievers such as ibuprofen (Advil) and acetaminophen (Tylenol) can also reduce the risk of postherpetic neuralgia.
If you’re experiencing pain and discomfort long after a shingles rash has disappeared, you likely have PHN. Treatments for PHN include topical numbing creams, antiseizure medications, tricyclic antidepressants, and, in extreme cases, prescription pain medication. If you’re experiencing severe shingles symptoms or persistent pain after the rash has disappeared, contact the office as soon as possible to determine the best course of care.

Frequently Asked Questions (FAQs)About Shingles Treatment
What causes shingles?
Shingles is caused by the reactivation of the varicella-zoster virus, the same virus that causes chickenpox. After a person recovers from chickenpox, the virus remains dormant in nerve tissue near the spinal cord and brain. Years or even decades later, the virus can reactivate as shingles, especially in those with weakened immune systems, high stress, or advancing age. Dr. Green can help identify your individual risk factors during a consultation at her NYC office.
What does shingles look like?
Shingles typically appears as a band of red, fluid-filled blisters that wraps around one side of the face or body, following the path of a single dermatome — a mapped skin region that corresponds to a particular spinal nerve. The rash often begins as clusters of small blisters that may ooze and eventually crust over into scabs as they heal. In patients with a weakened immune system, the rash may appear more widespread and resemble a chickenpox rash rather than the classic single stripe.
How is shingles diagnosed?
Shingles is most often diagnosed clinically, based on the rash’s characteristic appearance and distribution, along with the patient’s reported symptoms, such as burning pain, tingling, and itching that precede the rash. In some cases, a dermatologist may obtain a blister fluid sample for laboratory testing to confirm the presence of the varicella-zoster virus, especially in atypical presentations or in immunocompromised patients.
When should shingles treatment be started?
Shingles treatment should ideally begin within 72 hours of the rash appearing. Starting antiviral medications within this window offers the best chance of shortening the outbreak’s duration and severity and reducing the risk of complications such as postherpetic neuralgia. If you suspect you have shingles, contact Dr. Green’s office promptly rather than waiting for the rash to develop fully.
How long does shingles treatment take to work?
Most patients notice improvement in pain and rash severity within a few days of starting antiviral medication, especially when treatment is initiated early. Full rash healing, however, still generally takes several weeks, even with prompt treatment. The course tends to be shorter and less severe than without antiviral therapy.
How long do shingles last with treatment?
With prompt antiviral treatment, the shingles rash typically resolves within two to four weeks, and the acute pain associated with the outbreak is often significantly reduced. The exact timeline can vary depending on a patient’s age, immune status, and how quickly treatment is started after symptoms begin.
How long does shingles last without treatment?
Left untreated, a shingles rash usually resolves on its own within three to five weeks as the immune system brings the outbreak under control. However, without antiviral medication, patients are more likely to experience severe pain, a higher risk of complications, and a significantly increased risk of postherpetic neuralgia. For this reason, Dr. Green recommends prompt treatment rather than waiting for shingles to resolve on its own.
What is the best treatment for shingles pain?
The best treatment for shingles pain typically combines antiviral medication with targeted pain management. Depending on severity, Dr. Green may recommend over-the-counter analgesics such as ibuprofen or acetaminophen, topical agents such as capsaicin cream or lidocaine patches, or prescription medications, including anticonvulsants like gabapentin or tricyclic antidepressants. Corticosteroids, such as prednisone, may also be used in certain cases to reduce inflammation and associated pain.
How long does shingles pain last after treatment?
For most patients, acute shingles pain improves as the rash resolves over two to six weeks. However, in some cases, pain can persist for months or longer after the rash has healed, a condition known as postherpetic neuralgia. Patients experiencing ongoing pain after their rash has cleared should follow up with Dr. Green to discuss additional PHN-specific treatment options.
How long is shingles contagious?
Shingles can be spread through direct contact with fluid from open, fluid-filled blisters, though the risk of transmission is much lower than with chickenpox and requires direct contact with the rash. A person with shingles remains contagious until the blisters have fully crusted over and scabbed, at which point the risk of spreading the varicella-zoster virus is extremely limited.
Can shingles come back?
Yes, although most people experience only one episode of shingles in their lifetime, the varicella-zoster virus can reactivate more than once, particularly in those with weakened immune systems, high stress, or advancing age. Patients who have had shingles or are otherwise at elevated risk may benefit from discussing the shingles vaccine with Dr. Green to help reduce the likelihood of future episodes.
How effective is shingles treatment?
When initiated within the first 72 hours of the rash appearing, antiviral treatment is highly effective at shortening the duration of a shingles outbreak and reducing the severity of associated pain and complications. Combined with appropriate pain management and, when indicated, preventive vaccination, shingles treatment can substantially improve recovery and reduce the risk of long-term complications, such as postherpetic neuralgia.
When should I see a dermatologist for shingles?
You should see a dermatologist as soon as you notice early symptoms of shingles, such as burning pain, tingling, or itching, ideally before the rash appears or as soon as it does. Prompt evaluation allows antiviral treatment to begin within the critical 72-hour window. Seek immediate care for signs of serious complications, including a rash near the eye, facial paralysis, vision changes, or signs of bacterial infection.
Schedule Your Shingles Treatment Consultation with Dr. Michele Green Today
Shingles is a painful but manageable viral infection, and prompt treatment can significantly shorten its course and reduce the risk of complications, including postherpetic neuralgia. From antiviral medications and pain-relief strategies to preventive shingles vaccines such as Shingrix and Zostavax, patients have several effective options for managing herpes zoster at every stage. Board-certified dermatologist Dr. Michele Green provides expert, individualized shingles treatment to help patients throughout New York City recover safely and comfortably.
Dr. Michele Green is an internationally recognized, board-certified dermatologist with over 25 years of experience providing discerning patients in New York City with expert, compassionate care for medical and cosmetic skin concerns. Castle Connolly, New York Magazine, Super Doctors, and The New York Times consistently name Dr. Green among NYC’s top dermatologists for her clinical expertise and commitment to her patients. For more information on shingles treatment or to book an appointment, contact us online today or call Dr. Michele Green’s NYC based office at 212-535-3088
212-535-3088